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What if my Health Card is lost, stolen or damaged?

You should immediately call the Ministry of Health and Long-Term Care at 1-800-268-1154 (Toll-free in Ontario only). In Toronto, call 416-314-5518, TTY 1-800-387-5559 If you had a photo Health Card, you will be sent a new one. If you had a red-and-white card, you will have to register for a photo Health Card. If you find your lost card, keep it only until your new card arrives and then destroy it because it will no longer be valid. Make sure you have your new photo Health Card before you destroy the old card.

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